ICT Services

Service Fulfilment

To ensure a seamless migration or decommissioning process, we at Efiniti begin by understanding the client’s requirements, validating their request, and obtaining their approval before proceeding. Once we receive the green light, our network engineering team springs into action, planning, designing, and provisioning the necessary field requirements to complete the clients request successfully.

At Efiniti, we prioritise efficiency to minimise disruption to your business operations and ensure that your end users experience no inconvenience. Trust us to manage your service migration or decommissioning needs with expert precision and care.

Our Service Fulfilment Capabilities

Service Migration

Our service migration services help our clients transition smoothly from legacy networks to new service platforms without disruptions to their business operations. Our team of experts provides customised migration solutions to meet specific needs and timelines. We prioritise service continuity and use a proactive approach to plan, manage, and finalise migrations.

Service Migration
Service Decommissioning

Service Decommissioning

Our decommissioning services addresses the typical challenges of blocked inventory “deadwood” and mismatched inventory due to expiry of lease, closure of customer’s account and change request by clients. This service addresses the deactivation, decommissioning and termination of the services in order to free and reclaim the network resources.

Service Assurance

Our Service Assurance offering is designed to ensure a trouble-free network for clients, with a focus on pro-active monitoring and resolution of faults. This is achieved through a tiered approach that aligns with the eTOM framework and emphasises a ‘First-Time-Resolution’ approach. Our goal is to provide multi-domain expertise for seamless handoffs with minimal risk while maintaining top priority on network performance management.

Service Assurance

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